Refund policy

At Mytvmix, customer satisfaction is our top priority. We offer a comprehensive refund policy to ensure your peace of mind.

7-Day Satisfaction Guarantee:

Customers are entitled to a full refund within the first 7 days of subscribing to Mytvmix. If you are not satisfied with the service during this period, please contact our customer support team to request a refund.

Conditions for Refund:

Refunds are granted only if the service does not function as advertised. We will need evidence of the issue, such as error messages or screenshots, to process your request.

Policy Violations:

If you have breached our terms of service or violated any of our policies, we reserve the right to deny your refund request.

Pro-Rated Refunds for Multi-Month Subscriptions:

For those with multi-month subscriptions who wish to cancel before the end of the term, a pro-rated refund will be issued based on the remaining subscription period.

Refund Process:

All refunds will be issued through the same payment method used for the original purchase. Please allow up to 10 business days for your refund to be processed and credited back to your account.

Policy Changes:

We reserve the right to modify this refund policy at any time without prior notice.

Thank you for choosing Mytvmix. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.